Support

Last updated: April 25, 2026

Need a hand with Pick & Cook? You're in the right place. This page covers how to reach us, answers to the most common questions, tips for installing and updating the iOS app, and how to request account or data deletion.

Contact us

The fastest way to reach the Pick & Cook team is by email. Please include your device model, your iOS version, and the version of Pick & Cook you are running (visible in the app's settings) so we can help you faster. Screenshots are welcome.

pickncook0@gmail.com

Typical response time: within 2 business days. We are a small team, so during weekends and holidays it may take a little longer.

Frequently asked questions

Is Pick & Cook free to use?

Yes! Pick & Cook is free to download from the App Store. Core features like barcode scanning, pantry management, and recipe discovery are all free.

How does barcode scanning work?

Simply point your phone's camera at any food product barcode. Pick & Cook instantly recognizes it from our database of 40,000+ products and adds it to your pantry with all the details filled in.

What cuisines are available?

Pick & Cook features 2,250+ recipes across 22 world cuisines, including Italian, Mexican, Thai, Japanese, Indian, Mediterranean, American, Chinese, and many more. We add new recipes regularly.

Is it available on Android?

Pick & Cook is live on the App Store for iOS. Android support is coming soon — you can also access the web version from any browser in the meantime. Join the waitlist to get notified when Android is ready.

How does recipe matching work?

Pick & Cook compares the ingredients in your digital pantry against our recipe database. It shows you recipes you can make with what you have, and highlights exactly which ingredients you're missing for others.

Can I share shopping lists?

Yes! You can generate shopping lists from any recipe and share them with family or housemates. The list automatically excludes ingredients you already have in your pantry.

Installing & updating Pick & Cook

Installing on iPhone

Pick & Cook is available on the App Store. Open apps.apple.com/us/app/pick-cook on your iPhone (or search "Pick & Cook" in the App Store) and tap Get to install.

Getting the latest version

New versions ship through the App Store. Open the App Store app, tap your profile picture in the top right, scroll to "Available Updates," and tap Update next to Pick & Cook. If you have automatic updates enabled in iOS Settings, this happens for you in the background.

App crashed or got stuck

First, force-quit Pick & Cook and reopen it — most transient issues clear up after a restart. If the same screen keeps crashing, please send us a screenshot or short screen recording at pickncook0@gmail.com along with the steps that triggered the issue.

Account and data deletion

You can request deletion of your Pick & Cook account and all associated personal data at any time by emailing pickncook0@gmail.com from the address tied to your account, or by including your username in the message. We will permanently erase your personal data from our servers within 30 calendar days, in line with our Privacy Policy. Anonymized community contributions (such as product edits and barcode data) may be retained in de-identified form so that they can no longer be linked back to you.